Milk + Honey

FAQ:

What is breast milk jewelry?

Breast milk jewelry is a beautiful and tangible way to cherish and memorialize your breastfeeding journey with your baby.  We use a small amount of your breast milk and preserve it into a gem or stone to be added to our simple and gorgeous jewelry designs.  All of our pieces are hand crafted at our studio in Maryland.  Learn more about breast milk jewelry here. (have a separate page for this to link to--also one of the photos on the home page gallery should to go this)

How long can I expect to wait for my jewelry to be shipped to me?

When we began Milk + Honey, it was important to us that we provide not the best quality breast milk jewelry, but that our customers were happy with their service.  And so, we've committed to get your orders back to you within 4 weeks (or hopefully sooner!) of receiving your breast milk shipment.

Shipping of breast milk: Who, what, when, where, why, and how?!

Not to fear! When you place an order, you'll be sent an email with detailed and simple instructions for labeling and shipping your milk to us.  It does NOT need to be kept cold.  It is simple and easy to ship, just as any other package.  We do request that you ship your milk within 14 days of your order.  We process jewelry in the order that we receive the milk, not when your order was placed. 

How much milk do I need to send for my design?

 

How do I know I'll get my own milk back in my design? 

If there's one thing we care about, it's YOU.  We have created systems to guarantee that you always receive your jewelry with your milk.  Every step and tool in the gem-crafting process has a label.  And every piece of jewelry has a label.  We're breastfeeding moms too!  And as the saying goes, treat others as you want to be treated.  We respect you and are eternally grateful for your order and your support.  So we're doing everything we can to bring you the best product with the best service.

I only have old milk! Can I still get jewelry made?

Yes! Since your milk will not be consumed, it's okay!  If it's been in the freezer for a long time, it's no big deal.  If it was in a bottle or refrigerator too long, it's fine.

Do you issue refunds?

Orders are non-refundable.  If you sent your milk to the wrong address and cannot ship more, we unfortunately cannot issue a refund.  However, if a mistake was made on our behalf and you are unable to receive your jewelry and are unable to send more milk, a full refund will be issued.  (hopefully this will never happen!!!)

Do you have gift certificates?

Yes! Your loved ones can purchase a gift certificate for you in our "shop" page. (It's a fantastic baby shower gift for someone who is planning to breastfeed!)

Do you do custom orders?

Depending on our work load and our ability to purchase materials, we may be able to do custom orders.  Fill out our custom order request form with details about your idea and we'll get back to you asap!